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Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A popup will appear. It includes thorough information about all the actions that you can carry out on the page in question. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of educational video clips describing how to use our web hosting Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you are looking for, check out our comprehensive Frequently Asked Questions section, which contains questions asked by actual people and offers practical solutions. We constantly update our Frequently Asked Questions database with new questions & answers in order to cover all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, we have a great team of tech support engineers available 24x7x365 and ready to assist you with any issue. Each support ticket you submit will be answered within sixty minutes (the average response time being about twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 250382

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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