Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center section built into our Web Site Control Panel. It features a comprehensive knowledgebase with frequently asked questions and comprehensive educational articles written by our qualified customer support staff.

  • Top quality support service
  • Instructional Videos

  • If you wish to watch how an action is accomplished or how an issue is taken care of, rather than just reading about it, then take a look at our collection of how–to video tutorials. They cover various different topics and will help you swiftly learn how to work with our Web Site Control Panel.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 support service and come with a sixty–minute ticket response guarantee. Our accomplished customer service technicians will be online 7 days a week and will settle any issue that you might chance upon within less than 1 hour after the support ticket submission. Normally, an answer will be provided to you in less than twenty minutes.