An Intuitive Help Section
You’ll find almost all the answers to your questions in the user–friendly Help Center section built into our Web Site Control Panel. It features a comprehensive knowledgebase with frequently asked questions and comprehensive educational articles written by our qualified customer support staff.
If you wish to watch how an action is accomplished or how an issue is taken care of, rather than just reading about it, then take a look at our collection of how–to video tutorials. They cover various different topics and will help you swiftly learn how to work with our Web Site Control Panel.
A Sixty–Minute Ticket Response Guarantee
All our semi–dedicated servers are backed up by a 24x7 support service and come with a sixty–minute ticket response guarantee. Our accomplished customer service technicians will be online 7 days a week and will settle any issue that you might chance upon within less than 1 hour after the support ticket submission. Normally, an answer will be provided to you in less than twenty minutes.