A 99.9% Server Uptime
We have built our cloud hosting system using reliable hardware components and strongly modified software. Our administrators have installed a tweaked version of Security–Enhanced Linux on our servers to guarantee utmost protection and stability. We’ve installed a number of DDoS protection units in addition to highly effective firewalls to make sure our network is unassailable and safe.
All our cloud hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s essential to also set up your own network infrastructure. That is the reason why we set up a custom internal network in each one of our data centers. Based on top–class Juniper routers and switches, our internal network allows for jaw–droppingly fast data transfer speeds and is also fully redundant.
In this way, you can enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe and in our data center in AU, no matter which web hosting solution you have opted for.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your hard–earned money at risk, you cannot feel truly secure. This is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel pleased with our web hosting service or if you wish to use an even more robust web hosting solution, such as a Linux VPS web hosting or a Linux dedicated servers hosting packages – you’ll receive a full refund, with no hidden fees or refund taxes.
24/7 Technical Support
If you have ever had to wait for hours to receive a reply, you’re aware of how irritating this can be, especially if your web site is at stake. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be right here and they’ll answer you in less than 1 hour. And the best thing is that their average response time is below 20 minutes!