Customer Support Channels
A 1–hour Response Guarantee
Our user service staff is trained to easily attend to all cloud hosting clients’ questions and guidance inquiries. Via our ticket system, it’s possible to supply your question and a support team representative will likely go back to you in only maximum 60 minutes. In fact, practice indicates that the average response time is Twenty or so minutes.
A Top–quality Support Service
You’re able to write to us 24x7x365 with any question you possibly have involving our offerings. Now we have specialists working all the time to provide instructions whenever needed. Feel free to use the ticket system or send us an email whenever you want, or grab the telephone or make use of the live chat within working hours.
An Intuitive Help Section
If you need help while operating within the Control Panel, you are able to always select the Help button and pick your question in the listing of content articles that will came up. We have also turned the majority of the articles and reviews into educational videos. The collection of movies will come up if you click on the Videos button located on the top right.